AI & Automation Made Practical for Small Business. 15th January - Eastbourne.
Simple ways AI can lighten your workload and help your business run smoother.
Outline:
What AI/automation really mean for Small and Medium sized Enterprises (SMEs) in plain English.
Key Artificial Intelligence (AI) platforms for SMEs.
Everyday uses: content drafting, scheduling, customer replies, planning.
Affordable automation tools (Zapier, IFTTT, built-in Customer Relationship Management (CRM) tools).
Demo: setting up one Artificial Intelligence workflow.
Risks & limitations - keeping the human in the loop.
Small group brainstorm: 'What can I automate tomorrow?'
Who is this for: Service firms, SMEs with larger customer bases, ambitious sole traders.
What will you learn: How to start using AI responsibly; How CRM systems can integrate with automation; Time-saving tips for scaling operations.
Quick win: Set up one small AI/automation process during the session.
Date: 15th January 2026
Time: 10am
About the trainer
Charlotte Webb from Artemis Marketing has an extensive track record training clients to work with AI, make full use of smart CRM systems and understanding automations.
With more than a decade of experience across digital marketing, business systems, and workflow design, she specialises in turning complex technology into clear, practical steps that small businesses can actually use.
Charlotte’s work focuses on making AI feel accessible rather than intimidating – showing people how to use simple tools to save time, reduce admin and work more efficiently.
She has supported a wide range of SMEs in improving processes, building confidence with new technologies, and creating more capacity for growth. Her workshops are designed to be friendly, down-to-earth, and full of real examples that participants can put into practice straight away.
Venue and transport arrangements
The Welcome Building just a short walk from Eastbourne Mainline train station.
There are also parking spaces available at the venue.