AI & Automation for SMEs: Back by Popular Demand

On the road again for the East Sussex Digital Growth Series.

Today we delivered the second running of our AI and Automation for SMEs workshop and the demand speaks for itself. The first session filled quickly, so we brought it back to support even more local businesses ready to work smarter.

Led by our expert trainer Charlotte Webb from Artemis Marketing, the session focused on making AI practical, accessible and commercially useful for small businesses.

We explored:

• What AI and automation actually mean in plain English

• How CRM systems integrate with automation tools

• Where to start without overcomplicating things

• The risks and why keeping the human in the loop matters

• Everyday use cases including content drafting, scheduling and customer communication

The quick win? Every attendee identified at least one small automation they can implement immediately. It is always encouraging to see businesses actively investing in digital confidence and operational efficiency, particularly across East Sussex where time and resource matter. More workshops are in the pipeline so keep an eye on the website for upcoming dates